Alicia serves as the Senior Director of Client Services, and is responsible for client implementation, training, and consultation. She enjoys being a true client advocate, and has been with Watermark for over 8 years, bringing over a decade of education, training, and consulting experience to her roles. Previously, Alicia was a high school French teacher in Texas. She holds a BA in French from the University of North Texas and an MEd in Secondary Education from Texas State University.