Eastern Washington University Selects Watermark to Support the Use of Student Feedback Data for Institutional Improvement Efforts

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NEW YORK— May 14, 2020 –Watermark, the largest provider of educational intelligence solutions for higher ed worldwide, is pleased to welcome one of its newest institutional partners, Eastern Washington University, located in Cheney, WA. Accredited by the Northwest Commission on Colleges and Universities (NWCCU), the institution selected Watermark’s enterprise course evaluation and institutional survey solution for campus-wide use across all graduate and undergraduate courses.

With a focus on improving the quality of its programs, effectiveness of curriculum, as well as accreditation reporting, EWU will shift from its former paper-based process to use Watermark in order to streamline the process of capturing student feedback across the institution at different points in time. By centralizing and automating information-rich reporting, both faculty and administrators will have the actionable data needed to monitor quality and make real-time decisions that improve teaching and learning. Specifically, the institution will enjoy the key benefits of:

  • Improved Quality of Evaluative Data: Moving to Watermark’s course evaluation survey automates data collection and calculation, and improves data quality and integrity with timely access for faculty and departments. Campus-wide data will also improve through the use of standardized questions allowing for meaningful comparisons of data.
  • Consolidated Processes and Better Integration: In addition to consolidating a variety of methods for aggregating and analyzing evaluative data, Watermark integrates with existing systems at EWU, including its Learning Management System, which will allow the University to better leverage its ongoing technological investments and have the kind of information that will help inform planning, improve curriculum, and drive quality at all levels.

As the only course evaluation and survey solution designed for higher education, EvaluationKIT by Watermark supports turnkey integrations with all leading LMSs allowing key institutional data to be imported to automate and streamline the survey process while supporting increased communication with students.

“We’re a large institution and need to deploy course evaluations seamlessly to students across campus, which includes online as well as on campus. When doing this manually, the cost in terms of labor dollars for staff, paper, envelopes, and other supplies in the old system was well into six figures. The process was completed up to four times a year, once per term, and was not timely in terms of feedback for faculty before the next term. We’re looking forward to increased response rates and better quality data – in addition to faster access to the kind of information that will help inform planning, improve curriculum, and drive quality at all levels,” said William Shaw, Executive Director, Academic Business & Operations at EWU.

“We’re honored to support the quality improvement efforts for an institution like Eastern Washington University. As the University prepares to administer its evaluations institution wide, we look forward to providing an increased level of student feedback and better insight into course effectiveness in order to streamline processes for making curricular improvements,” said Kevin Michielsen, CEO of Watermark.

“At Watermark, we look to ease these institutional data collection processes so that faculty and administrators can focus more on using their data to make meaningful improvements to teaching and learning,” noted Michielsen.

Founded in 1882, EWU serves more than 12,000 students and offers 60 areas of study  with hands-on experience in an exceptional learning environment that’s personal, collaborative and dynamic. Named one of the nation’s “Colleges of Distinction” for demonstrating continued dedication to high-impact educational practices, EWU boasts a comprehensive liberal arts curriculum and offers program delivery in a variety of formats, including online. Learn more about Eastern Washington University by visiting www.ewu.edu.

Victoria Guzzo
Sr. Director, Corporate Communications