What does it take to go above and beyond basic support to troubleshoot and get to the bottom of system challenges? Whitten Smart of Texas State University used to run a help desk, so he knows first-hand. Here’s his take on working with the Watermark Support Team.
Learn how UTRGV eliminated manual faculty review processes and created a central repository of faculty data...
Student feedback shows what's really going on across your campus, and it's even more valuable in times of extreme change. Learn how to make the most of your course evaluations and surveys.
Watermark conducted a national survey of higher ed professionals in May 2020 to understand the impact of COVID-19 on students, faculty, staff, and essential processes across higher education.
Adapting courses for fully online or hybrid learning models creates new opportunities to advance the quality of teaching and learning while improving assessment practices.
As you adjust and refine your faculty activity reporting processes, take advantage of opportunities to simplify measurement and reporting strategies to align with evolving expectations for faculty.
As institutions adjust to new tools, technologies, and techniques, it is more important than ever to gather useful data to help students and instructors make the most of online teaching and learning.
Curricula, catalogs, and syllabi are often “untouchable” once they’re considered final. How did Provosts and Registrars deal with the significant disruption COVID caused in Spring 2020?
A panel of educators moderated by Natasha Jankowski, Executive Director of NILOA, discussed how to continue assessment during an "asterisk semester" caused by COVID-19.
In coping with COVID-related disruption, institutions have found opportunities to make positive changes, including adopting new or underutilized technologies to support teaching and learning.
During COVID, course evaluations offer an opportunity to learn how students are adapting, understand the challenges they face, and determine the effectiveness of course delivery and structure.
We’re collecting resources with a specific focus on mitigating the COVID-19 pandemic’s impact on teaching and learning and institutional effectiveness efforts. Check back often for new articles.
“Uncertainty” is quickly becoming a buzzword, but in the time of COVID-19, it’s an accurate assessment of the state of higher education surveys and evaluations.
Open lines of communication on campus are vital, but take on additional importance during times of change or disruption. An integrated course evaluation and survey solution keeps your campus connected
When the unexpected happens, how can you maintain institutional effectiveness despite disruption? Here are 4 ways to maintain institutional effectiveness through COVID and beyond.
Though we often think of them supplementing in-person instruction, ePortfolios provide important opportunities to ensure that the distance learning experience is just as rich and powerful.
Today more than ever, higher education institutions are exploring digital tools for key campus processes, and for very good reason. If you’ve ever tried to reconcile data from two different...
Learn how UTRGV eliminated manual faculty review processes and created a central repository of faculty data for web profiles, accreditation, and other reporting.
Manual assessment processes lead to incomplete or incorrect data and have other major limitations. Hear how your peers left paper files and spreadsheets behind for a Watermark assessment solution.