The path to success: Using Watermark for large-scale university evaluations
What To Expect
In 2020, Texas State University faced a critical challenge: managing all online course evaluations across 47 departments, 90 survey forms, and nearly 40,000 students. Up until this time, course-evaluation management consumed 70 percent of one full-time equivalent employee’s time, creating a “single point of failure.” To address this, Texas State empowered each department to take ownership of their own evaluation processes by transitioning from Tk20 to Watermark Course Evaluations & Surveys.
In this webinar, Texas State shares their implementation journey and gives insight into:
- Steps they took to spread out responsibility even while implementing a centralized approach.
- Challenges they faced and the impact of having a centralized system.
- What worked, what didn’t, and their lessons learned.
This is a recording of a presentation from Watermark Engage 2024.
About the speakers
Laura Jones, User Services Consultant II, IT Assistance Center
Laura has been a Watermark customer and friend for over a decade, working in four different Watermark products, including Tk20, CES, Faculty Success, and transitioning to SL&L currently, along with Texas State University’s LMS and several other software suites.
Brennan Pierce, User Services Consultant II, IT Assistance Center
Brennan is the newest member of the Watermark team at TXST, working on CES, FS, and SL&L, and loves tinkering with APIs, settings, and generally helping improve processes. He is also the team’s MS Power Platform guru, enjoying helping faculty and staff make their lives easier through technology.
