Middle Tennessee State's 4-Step Strategy to Drive User Adoption

December 21, 2022

Implementing a new technology solution doesn’t look the same for every college or university. At Middle Tennessee State University (MTSU), they had a unique set of obstacles that made implementation a challenge, including employee turnover, the impact of COVID-19 on campus processes, and barriers to communication.

However, instead of giving up, the team used their creative problem-solving skills to create a simple, four-step strategy for removing obstacles to user adoption. Learn more about how their strategy ultimately resulted in effortless data-sharing and a monumental increase in course evaluation response rates in this case study.

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